The WhatsApp Business Solution(WBS) empowers a way to connect your customers across the globe on WhatsApp platform in a simple, secure, and reliable manner.

Route Mobile's WhatsApp API enables developers to directly use our services for 1 and 2 way messaging between your brand and target audience. RML provides API and Dashboard to trigger messages. Brands can trigger messages to their end users programmatically by integrating our API

• To learn more about WBS, please Check our page
• Do visit our API documentation page for more information

For API Token and registration please contact [email protected]

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Onboarding

Please download and fill the form and send on [email protected]

On-boarding Form

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Requirement

• Valid Phone Number capable for receiving the OTP
• Facebook manager ID
• Brand guidelines and document

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API Installation

Use Postman for API for import and run the collection

How to use the API

The APIs are hosted on (https://wbs.rmlconnect.net/)

• Getting started with Route Mobile API To get your API Token with free credits on the Sandbox and a customised plan as per your needs, please write to us at [email protected].

We can also help your brand get onboarded to whatsapp

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API Type

Notification Messages

• Brand initiated messages
• Needs pre-approved message templates
• Send rich communication like text, images, documents, and video files
• Needs an Active Opt-in

Session Messages

• A User-initiated message always starts a Session
• A Session lasts for 24 hours from the most recently received user message
• Send text, images, documents, videos, audio files, locations
• No Opt-in and No Pre-approved templates needed

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Commerical

• An initial account set-up cost

Notification Commercials

• Per message fee based on terminating number country code
• The fee remains the same whether its text or rich media and applies to all Mobile Terminated messages (MT)

Session Commercials

• Route Mobile charges a fixed fee for every User initiated (MO) and Brand Response (MT) in a Session
• A session lasts for 24 hours from the most recent MO message

Hybrid Commercials

• Programmable Bots - One time development and Monthly Recurring
• Programmable Contact Centre - Setup and Monthly License per Agent

To get a customised quote for your business, please write to us at [email protected]

FAQ

Please refer to our FAQ here

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License

Please refer to the [email protected]