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Menu items:
- sending bug report
- submit a development proposal
- contacts
- support the team
- order development
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User features:
- sending tickets
- receiving notifications about ticket status changes
- receiving notifications from the developer
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Opportunities for developer:
- tracking tickets in a separate chat room
- ticket status change
- sending a notification to the user
Tip
All data and links to user attachments are stored in a sqlite database
git clone https://github.com/Nighty3098/TechSupportBot
cd TechSupportBot
python3 -m venv SupportBot
source SupportBot/bin/activate
pip3 install -r requirements.txt
cd src
SUPPORT_TOKEN="BOT TOKEN" python3 main.py
Important
In the config.py file, set the developer id and chat id. Add a bot to the chat and make it an admin