Can only download 360p from Youku

[imgettingridofbritta]

Checklist

• I'm reporting a broken site support
• I've verified that I'm running youtube-dl version 2021.03.14
• I've checked that all provided URLs are alive and playable in a browser
• I've checked that all URLs and arguments with special characters are properly quoted or escaped
• I've searched the bugtracker for similar issues including closed ones

Verbose log

I initially haven't been able to download Youku videos [error -6004: 客户端无权播放,201], but was able to do so after changing the code, as suggested in #28460

        # request basic data
        basic_data_params = {
            'vid': video_id,
            'ccode': '0532',
            'client_ip': '192.168.1.1',
            'utid': cna,
            'client_ts': time.time() / 1000,

However, videos are only downloading at 360p, even after setting the video resolution on the page to 720p, or manually setting the format (-f "best[height=720]")

I also checked available formats, and I'm getting this:

[youku] XNTEyMDEyMDU3Ng: Retrieving cna info
[youku] XNTEyMDEyMDU3Ng: Downloading JSON metadata
[info] Available formats for XNTEyMDEyMDU3Ng:
format code  extension  resolution note
0            mp4        640x360    109.91MiB
h3           mp4        960x540    193.10MiB
2            mp4        1280x720   318.00MiB (best)

Sample link: https://v.youku.com/v_show/id_XNTEyMDEyMDU3Ng

Please advise. Thank you in advance!

[GuntherDaBrave]

Hi, could you tell me how to change the code? Having the same issue and would appreciate knowing how to temporarily fix it like you have done. Thanks

[imgettingridofbritta]

Hi, could you tell me how to change the code? Having the same issue and would appreciate knowing how to temporarily fix it like you have done. Thanks

Hi! Just edit the youku.py file in the extractor subfolder of your youtube-dl. Find the part that I mentioned above, and change the code from 0590 to 0532.

Hope this helps!

[GuntherDaBrave]

Hi, could you tell me how to change the code? Having the same issue and would appreciate knowing how to temporarily fix it like you have done. Thanks

Hi! Just edit the youku.py file in the extractor subfolder of your youtube-dl. Find the part that I mentioned above, and change the code from 0590 to 0532.

Hope this helps!

Hello, thanks for the reply but I do not seem to have an extractor subfolder for youtube-dl. I just have the youtube-dl.exe file and the 3 ffmpeg files for audio in the same folder. I am using Windows, if that is any help.

[imgettingridofbritta]

Hi, could you tell me how to change the code? Having the same issue and would appreciate knowing how to temporarily fix it like you have done. Thanks

Hi! Just edit the youku.py file in the extractor subfolder of your youtube-dl. Find the part that I mentioned above, and change the code from 0590 to 0532.
Hope this helps!

Hello, thanks for the reply but I do not seem to have an extractor subfolder for youtube-dl. I just have the youtube-dl.exe file and the 3 ffmpeg files for audio in the same folder. I am using Windows, if that is any help.

Try looking here:

C:\Users[Your Username]\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.7_qbz5n2kfra8p0\LocalCache\local-packages\Python37\site-packages\youtube_dl\extractor

[GuntherDaBrave]

Hi, could you tell me how to change the code? Having the same issue and would appreciate knowing how to temporarily fix it like you have done. Thanks

Hi! Just edit the youku.py file in the extractor subfolder of your youtube-dl. Find the part that I mentioned above, and change the code from 0590 to 0532.
Hope this helps!

Hello, thanks for the reply but I do not seem to have an extractor subfolder for youtube-dl. I just have the youtube-dl.exe file and the 3 ffmpeg files for audio in the same folder. I am using Windows, if that is any help.

Try looking here:

C:\Users[Your Username]\AppData\Local\Packages\PythonSoftwareFoundation.Python.3.7_qbz5n2kfra8p0\LocalCache\local-packages\Python37\site-packages\youtube_dl\extractor

Unfortunately I do not see that folder in the specified directory. Not sure what else to try, sorry for the bother.

[JenniferPadilla]

I'm encountering the same problem. If downloading with --all-formats, formats 0 (360p), 2 (720p) and 3 (1080p) result in the same 360p file, whereas format h3 yields a 540p file. This is with both direct video URLs as well as playlist URLs. I'm running youtube-dl with --cookies and a cookies.txt with an active Youku subscription.