RemindBot Not Reminding

[seththesudoguy]

Hello! I recently installed this following the instructions, the remind bot won't remind me of events even with experimental timezone enabled and deleted reminders are set to 1969

[scottleedavis]

@seththesudoguy could you share logs please during the install/enable, and when scheduling a reminder?

[seththesudoguy]

How will i grab those down? Sent from myMail for iOS Saturday, May 2, 2020, 2:18 PM -0400 from [email protected] <[email protected]>:

…

@seththesudoguy could you share logs please during the install/enable, and when scheduling a reminder? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub , or unsubscribe .

[scottleedavis]

Hi @seththesudoguy In the system console, system logs.

[cripton]

Hi @scottleedavis i have a similar issue with the plugin:
com.github.scottleedavis.mattermost-plugin-remind-0.4.4.tar.gz

I have a Docker instance with:
Mattermost Version: 5.17.1
Database Schema Version: 5.17.0
Database: postgres

The logs show the following:
{"level":"error","ts":1589482913.7945294,"caller":"mlog/sugar.go:23","msg":"failed to find target user @ALL","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

{"level":"error","ts":1589483995.779485,"caller":"mlog/sugar.go:23","msg":"fail to get channel SqlChannelStore.GetByName: El canal no existe, teamId=xxxxxxxxxxxxxxxxxxxx, name=general, sql: no rows in result set","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

{"level":"error","ts":1589484782.347744,"caller":"mlog/sugar.go:23","msg":"failed to find target user @general","plugin_id":"com.github.scottleedavis.mattermost-plugin-remind"}

I try several ways, @ALL, ~general, general, all. etc. all set to the minimum (10 minutes) with the /remind popup command